Privacy Policy

Last Updated: January 7, 2025

We respect your privacy. This policy explains what information we collect, how we use it, and what rights you have. We're committed to transparency and protecting your data.

1. Who We Are

The Shiftly, LLC (doing business as The Shiftly and HR Honey) operates this website and provides HR consulting services for companies and educational content and products for individuals. When we say "we," "our," or "us," we're referring to The Shiftly, LLC.

2. Information We Collect

We collect information you give us directly and information collected automatically when you use our site.

Information You Provide:

Name and email address
Shipping and billing address (for product purchases)
Payment information (processed securely by Stripe, our payment processor)
Messages you send through our contact form
Company information (if you're inquiring about consulting services)

Information Collected Automatically:

Device and browser information (IP address, browser type, operating system)
How you interact with our site (pages visited, time spent, links clicked)
Cookies and similar tracking technologies (see Section 5)

3. How We Use Your Information

We use your information to:

Process and fulfill orders (physical products and digital downloads)
Provide customer support and respond to your inquiries
Deliver consulting services to company clients
Send order confirmations, shipping updates, and important account information
Send marketing emails about new products or content (you can opt out anytime)
Improve our website, products, and services
Prevent fraud and ensure site security
Comply with legal obligations

4. How We Share Your Information

We do not sell your personal data. Period.

We share your information only with trusted service providers who help us run our business:

Payment Processing: Stripe processes all payments securely. We never see or store your full credit card information.
Product Fulfillment: Print-on-demand partners (like Printful) receive shipping information to fulfill physical product orders.
Email Services: Email platforms help us send order confirmations, newsletters, and updates.
Analytics: We use analytics tools to understand how people use our site so we can improve it.
Legal Requirements: We may disclose information if required by law, court order, or to protect our rights and safety.

All service providers are contractually required to protect your data and use it only for the purposes we specify.

5. Cookies and Tracking

We use cookies (small text files stored on your device) and similar technologies to understand site traffic, remember your preferences, and improve your experience.

Types of cookies we use:

Essential cookies: Required for the site to function (like keeping items in your cart)
Analytics cookies: Help us understand how visitors use our site
Marketing cookies: Track your activity to show relevant content

You can control cookies through your browser settings. Blocking certain cookies may affect site functionality.

6. Data Retention

We keep your information only as long as necessary to fulfill the purposes described in this policy or as required by law. For example:

Order information: Retained for 7 years for tax and accounting purposes
Marketing emails: Retained until you unsubscribe
Contact form inquiries: Retained for 2 years unless you request deletion
Analytics data: Anonymized after 26 months

7. Your Privacy Rights

Depending on where you live, you may have specific rights regarding your personal data. We honor these rights regardless of your location because we believe privacy is a fundamental right.

Your Rights Include:

Access: Request a copy of the personal data we hold about you
Correction: Ask us to correct inaccurate or incomplete information
Deletion: Request deletion of your personal data (with some exceptions for legal obligations)
Opt-Out: Unsubscribe from marketing emails at any time
Data Portability: Request your data in a machine-readable format
Object: Object to processing of your data for certain purposes
Restrict: Request that we limit how we use your data

How to Exercise Your Rights:

Email us at [email protected] with your request. We'll respond within 30 days. We may need to verify your identity before processing certain requests.

California Residents (CCPA):

California residents have additional rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, how it's used, and who we share it with. You can request this information twice per year free of charge. We do not sell personal information.

EU Residents (GDPR):

If you're in the European Union, you have rights under the General Data Protection Regulation (GDPR). We process your data based on legitimate business interests, contractual necessity, or your consent. You have the right to lodge a complaint with your local data protection authority.

8. International Data Transfers

We're based in the United States. If you're accessing our site from outside the US, your information will be transferred to, stored, and processed in the United States. We use service providers that may also process data internationally. We take steps to ensure your data is protected regardless of where it's processed.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we've collected information from a child under 13, please contact us immediately at [email protected] and we'll delete it.

10. Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email (if you've provided one) or by posting a notice on our website. The "Last Updated" date at the top shows when the policy was last revised. Continued use of our site after changes means you accept the updated policy.

12. Questions or Concerns

If you have questions about this Privacy Policy or how we handle your data, we want to hear from you. Email us at [email protected].

We're committed to transparency and protecting your privacy. If something doesn't feel right or you have concerns, reach out. We're here to help.